Hive: Marketing automations to redefine experiences for live events

REDEFINE EVENT ENGAGEMENT WITH marketing automations

Set a new standard for customer experiences through the power of automated marketing solutions. Improve customer engagement by delivering messages that are not just timely, but also deeply personalized and relevant.

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Automation workflow for event ticket buyers, showing a sequence that begins with a delay of 2 days before the event. It branches into an email titled 'Know before you go' and an SMS with the same message. After the event, the email flow continues with a 1-day delay followed by a 'Thanks for coming!' email, suggesting upcoming events.

BUILD CUSTOM JOURNEYS USING TRIGGERS, DELAYS, AND SPLITS

Make every message resonate while staying top of mind with the ability to visualize the different paths ticket buyers can take. Tailor experiences based on subscriber interactions, milestones, or wait times to send personalized emails and SMS that drive traffic and boost ticket sales.

Triggers: Set communication in motion based on certain actions your subscribers complete, such as filling out a form, buying a ticket, or event-related information.

Delays/wait times: Set intentional gaps between emails to strike a balance between staying top of mind without bombarding your fans with messages.

Conditional splits: Tailor the communication journey based on subscriber actions. For example, if you send an email for a presale, you can send different follow-up emails for those who bought a ticket versus those who didn’t.

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Custom automation journey showing a flow for users who signed up for presale. The journey includes a wait time until May 12th, followed by an email and SMS split where users receive a 'Presale access is here' notification via both channels, demonstrating the use of triggers, delays, and conditional messaging paths.

implement high-performing templates

Discover new avenues to connect with your fans. Choose from a range of pre-built templates and tailor them to perfection with just a few clicks—no tech wizardry required.

Types of automation templates:

DIY one from scratch

Welcome new subscribers

Send keyword SMS responses

Remind customers to complete ticket purchases

Re-engage inactive subscribers

Wish subscribers a happy birthday

Pre/post-event reminders

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IS HIVE RIGHT FOR YOU?

Can we help you promote your events and sell more tickets? Find out now!

Promotional email graphic with the text 'Get Tickets to the Show' in bold pink letters on a yellow background, featuring a silhouette of a concert stage with performers and a placeholder labeled 'Event title,' representing a call to action for event ticket purchases.

ENGAGE USING BOTH EMAILS AND TEXT MESSAGES

Deliver a holistic approach to customer communication into a single automation. Maximize reach, cater to diverse preferences, and enhance engagement when you’re supported by the ability to build both email and SMS with centralized automation.

Emails are the perfect choice if you have a lot of information to share or if it’s the first time you’re reaching out on a particular topic.

SMS/MMS are the way to go if you’re sending a reminder or a time-sensitive message.

Book a demo

REDEFINE EVENT ENGAGEMENT WITH marketing automations

BUILD CUSTOM JOURNEYS USING TRIGGERS, DELAYS, AND SPLITS

implement high-performing templates

IS HIVE RIGHT FOR YOU?

ENGAGE USING BOTH EMAILS AND TEXT MESSAGES

LESS TO DO, MORE SOLD OUT

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